We use consultation as a way of gathering views and feedback from our residents as your views are important to us and can help shape future policies
You can view our current consultations below, including instructions on how to take part, as well as the results of previous consultations.
current consultations
Have your say on Downsizing Initiatives Policy
We believe that your home should be more than just a place to live, but we also recognise that sometimes, for various reasons, our homes don’t quite fit our needs. Based on feedback from our first survey, we have developed a new downsizing policy aimed at helping residents find more suitable housing options.
By sharing your thoughts and experiences, you’ll help us understand how residents choose more manageable housing options and how we can better support you.
Please note: you can give full relevant feedback within this survey, but if you require more information, you can view the draft policy on our website by clicking here.
This survey will close at 11pm on Wednesday 12 March 2025. If you want to know more, please call us on 0808 230 6500 or email us.
Tell us what you think - Stairwell cleaning in Castle Street & Lambhay Hill blocks
Plymouth Community Homes are aiming to improve cleanliness standards, with the introduction of regular cleaning to the stairwells in Lambhay Hill and Castle Street. Following requests from local residents, PCH are looking to introduce this across these blocks to improve the quality of your homes.
For this service, there will be a bespoke weekly service charge to residents living in your individual block, that ranges from £6.14 to £9.24. These costs are calculated on no. of properties in each block, and divided equally amongst residents. This service includes sweeping/mopping of floor surfaces, wiping marks/scuffs off walls, cleaning spindles/railings and window frames.
Please note: we need to receive feedback from 60% of residents living in each block and 60% of those responses need to vote in favour of the potential new service for it to be introduced. We value the time you give to providing this feedback, as it ensures we are providing the right services.
This survey will close at 11pm on Sunday 23 March 2025. If you want to know more, please call us on 0808 230 6500 or email us.
You said, we did
Read the outcomes of our previous consultations including your opinions and experiences, and how we're using this feedback to improve our services
