We use consultation as a way of gathering views and feedback from our residents as your views are important to us and can help shape future policies
You can view our current consultations below, including instructions on how to take part, as well as the results of previous consultations.
current consultations
Our communications
We know how important it is to keep in touch with you.
In this survey, we're asking for your feedback on how we communicate so we can continue to bring you helpful and timely messages.
Your thoughts will help us improve our newsletters, website updates, social media posts and more, so they better suit your needs.
You'll also be entered into our prize draw to win a £75 voucher.
This survey will close at 11pm on Wednesday 22 January 2024. If you want to know more, please call us on 0808 230 6500 or email us.
You said, we did
It’s important that we act on customer feedback to enhance our services.
In these ‘You said, we did’ reports, we briefly describe how we’ve responded to residents’ opinions and experiences from our consultations and how we're using this feedback to improve our services.