Consultations

Have your say on our Decant Policy 

Our goal is to ensure that everyone has access to a high-quality home. Occasionally, it becomes necessary to temporarily relocate residents to another property to carry out essential repairs that cannot be completed while they remain in their current home. By sharing your thoughts and experiences, you’ll help us make sure our Decant Policy is appropriate and easy to understand.

Our updated Decant Policy aims to:

• Provide support and assistance to our tenant/s when a decant is necessary

• Be clear on what tenants can expect from us if there is a need for them to temporarily move from their home

• Provide options if a temporary move is necessary

Tell us what you think for a chance to win a £75 voucher for a supermarket voucher of your choice.

This survey will close at 11pm on Monday 07 April 2025. If you would like to know more please feel free to call us on 0808 230 6500 or email us. 

Please note you can give full relevant feedback within this survey, but if you require more information, you can view the draft Decant Policy and the Decant Policy payment information.

Draft Anti-Social Behaviour Policy

We are committed to creating peaceful communities where residents can enjoy their homes without the fear of crime or anti-social behaviour (ASB), and we will support residents in resolving ASB issues.

Your feedback on our new draft ASB Policy will help us understand how our ASB process is used and how we can better support you. Tell us what you think for a chance to win a £75 voucher for a supermarket voucher of your choice.

If you require more information, you can view the draft ASB Policy and draft Good Neighbourhood Management Policy.

This survey will close at 11pm on Sunday 06 April 2025. If you want to know more, please call us on 0808 230 6500 or email us.