Get involved options

Visit the Housing Officer and team in your area during a drop in session. There's no need to book and you can visit any time during the session hours.

• St Ayden’s Church, Ernesettle: Last Thursday of the month, 10am to 1pm
• The Beacon, North Prospect: First and third Wednesday of the month, 10am to 12pm
• Marlborough House, Devonport: 12pm to 1pm every Tuesday
• Claremont Street Community Room, Stonehouse: 1.30pm to 3pm fortnightly on a Wednesday
• Leadworks, 170 Rendle Street, Stonehouse, PL1 1TP: first Tuesday of the month, 12pm to 3pm
• The Barn, Barne Barton (residents of Kings Tamerton, St Budeaux and Barne Barton): first Wednesday of the month, 10.30am to 12.30pm
• Morley Court (53-84, in the tall building outside the laundry): Wednesdays, 9am to 10am
• Morley Court (community room): Wednesdays, 10am to 11am
• Woodland Court (by the front door): Wednesdays, 1pm to 2pm

Tell us what you think of your area and what we can improve by joining us on our estate walkabouts with your local Housing Officer. 

We want all our residents to live within neighbourhoods that are safe, clean and attractive and we’d like you to work with us to make sure yours is well maintained.

This is an opportunity to show us something on your street or block that may need improving.

We look for abandoned vehicles, fly tipping, graffiti, and check the general condition of communal areas and the land around where you live. We then report any issues and work with our colleagues in other departments to monitor them.

Join us by emailing walkabouts@plymouthcommunityhomes.co.uk or call 0808 230 6500 to speak to your Housing Team or head to one of the sessions below.

Upcoming walkabouts

November 2024

• 4th - Tamar House at 10am
• 5th - 8/22 Adelaide Place & 13 Adelaide Street & 77/91, 93/107 Athlone House & 7/21, 23/37 Valletort House (meet at 8/22 Adelaide Place) at 9.30am to 10.30am
• 5th - Brentor View at 10am
• 5th - Morely Court (not including Tall Building) at 2pm
• 6th - 20-26 and 39-53 Lambhay Street and garages 47-63 Lambhay Hill
• 6th - Alma Road (outside 1-23) at 11am
• 7th - Flamborough Way, Goodwin Avenue, Longstone Avenue, Pendeen Close (sheltered), Pendeen Crescent at 12pm to 2pm
• 11th - Morley Court Tall Building at 10am
• 11th - Inchkeith Road, Alderney Road, Skerries Road, Rockfield Avenue at 1.30pm to 3.30pm
• 15th - Boons Place at 3pm
• 14th - Exeter Street and Grenville Road (meet outside Block 1, Exeter Street) at 11am
• 19th - Herbert Street, Charlotte Street and Cross Hill at 10am to 12pm
• 19th - Reading Walk, Whitleigh Green, Trowbridge Close, Budshead Green and St Helens Walk at 11am
• 20th - Segrave Road, Terra Nova Green, Evans Place Flats, Oates Road, Scott Road, Wilson Crescent and Bowers Road (meet at the entrance to 84/94 Segrave Road) at 12.30pm
• 27th - Cecil Street blocks 1-23 and 50-216, at 1pm
• 28th - Coplestone Road, Frontfield Crescent (incl block), Southway Drive at 9.30am to 11.30am

December 2024

• 2nd - Tavy House at 10am
• 3rd - Clittaford Road, Dunnet Road (2 to 18), Lundy Close, Pentland Close, Stroma Close at 12pm to 2pm
• 4th - Queen Street (outside 2-12) at 10am
• 4th - 1-6, 14/25 33/50 7/12 26/32 Abbey Court at 10am
• 10th - Keat Street and Roland Matthews Court at 10am to 12pm
• 12th - Tamerton Foliot at 10am to 12pm
• 14th - Artillery Place Flats and Teats Hill Flats (meet outside Block 1 Teats Hill) at 11am
• 16th - 1/6, 7/12, 14/19, 20/25, 26/31, 32/37 and 38/42 Clarence Court (meet at 1/6 Clarence Court) at 9.30am to 10.30am
• 18th - Beacon Park Road and Hawthorn Grove (meet at the entrance to 290 - 298 Beacon Park Road) at 12.30pm
• 18th - 2-24 and 26-48 Stoke Road Flats at 1pm
• 27th - Harewell Court at 3pm

January 2025

• 6th - Woodland Court at 10am
• 8th - Devonport Road and Belmont Place (meet at Belmont Place) at 10am
• 8th -  South Hill, Callington (Glebe Mews, St Marys Road, Redmore Court, Moorstone Way & Barsbuttel Road) at 10am
• 9th - Titan Avenue and Hercules Road (meet outside front entrance of Titan) at 11am
• 14th - Whitleigh Way, Lewes Gardens, Chelmsford Place, Derby Rd at 11am
• 15th - 1a/d, 3a/c Waterloo Close & 1a/1d, 8a/8d, 10a/10d Waterloo Yard Flats (meet at 1a/d Waterloo Close) at 9.30am to 10.30am
• 15th - Carlton Terrace, Weston Mill Drive, Southern Close, Westcountry Close and Second Avenue (meet outside 9a Weston Mill Drive) at 12.30pm
• 17th - Tresco Gardens Blocks/Houses at 9.30am to 10.30am
• 21st - Ross Street and Garden Street at 10am to 12pm
• 23rd - Anstis Street outside Number 21, Newswick House and Blocks 218, 236 and 238 Cecil Street
• 31st - Kinnaird Close blocks at 2pm to 5pm
• 31st - Colin Campbell Court at 3pm

February 2025

• 3rd - Morley Court Tall Building at 10am
• 4th - Keyham Road and St Leo at 10am to 12pm
• 4th - Morley Court (not including Tall Building) at 2pm
• 5th - Looe Street 1-2, 10A-F, 11-F, 12A-F, 13A-F at 10am
• 5th - Clowance Street and Clowance Lane (meet at Clowance Street) at 10am
• 5th - Broadland Lane, Campbell Road, Elburton Road, Shortwood Crescent, Southernway
• Stentaway Close and Stentaway Drive (meet outside Broadland Garden Community Room) at 11am
• 10th - 238/316, 330/392 and 394/432 Union Street (meet at 238/316 Union Street) at 9.30am to 10.30am
• 19th - Laurel Road, Laurel Dene, Myrtleville Crescent, Rosedown Avenue, Halcyon Road, Halcyon Court and Dingle Road (meet at the entrance to 1-4, 48 Laurel Road) at 12.30pm
• 21st - Prynne Close/Hetling Close/Harwell Street at 3pm
• 26th - Edgcumbe House & Devonshire House (meet outside Edgcumbe House by the park)

March 2025

• 4th - Lipstone Crescent, Ridge House, Bernice Close and Bernice Terrace (meet outside 2-12 Lipstone Crescent) at 11am
• 5th - Park Avenue and Granby Street (meet at Park Avenue) at 10am
• 5th - 9-25 and 27-41 Vauxhall Street and 25-32 and 33-40 Woolster Court at 10am
• 10th - Lynher House at 10am
• 14th - 2/6, 8/14 Edgcumbe Street & 7/9, 10a/d-15 Peel Street (meet at 2/6 Edgcumbe Street) at 9.30am to 10.30am
• 19th - North Down Crsecent and Knowle Avenue at 10am to 12pm
• 19th - Wolseley Road (meet outside 94 Wolseley Road) at 12.30pm
• 26th - Kings Court – 102 Kings Street at 2pm
• 28th - Wyndham Square/Wolsdon Place at 3pm

April 2025

• 2nd - 21-25 Aries Hill, Indus Street and Dorado Lane at 10am
• 7th - Tamar House at 10am
• 8th - Russet Way (entrance to street) at 11am
• 8th - De Ferrers Drive (entrance to development) at 12pm
• 9th - 6a/f (PLUS 5 & 7), 8a/f, 9a/f, 10a/f, 11a/f, 12a/f, 51a/m, 53a/m, 57a/m, 59a/m, 61a/m High Street (meet at 6a/f High Street) at 9.30am to 10.30am
• 16th - North Prospect Road (meet at the entrance to 1-8, 221 North Prospect Road) at 12.30pm
• 18th - Hastings Street/Hastings Terrace/Penrose Street/Tracey Court/Well Gardens at 3pm
• 23rd - Granby Way (meet outside 269-279) at 10am
• 23rd - Alcester and Pasley at 10am to 12pm
• 23rd - 72-76 and 76-79 King Street Flats at 2pm

May 2025

• 5th - Tavy House at 10am
• 6th - Morley Court (not including Tall Building) at 2pm
• 6th – Linketty Lane and Knelle Gardens at 11am
• 7th - 65-87, 89-111, 113-135 and 137-159 Notte Street at 10am
• 9th - 16/19, 20/24 Barrack Place & 128/150 Durnford House & 24/38, 71/83, 80a/g Durnford Street (meet at 16/19 Barrack Place) at 9.30am to 10.30am
• 10th - Lipson Court at 3pm
• 15th - Morice Street (meet outside 1-11) at 10am
• 21st - Woodville Road, Wordsworth Crescent, Wordsworth Road and Wyatt Avenue (meet at the entrance to 155 Woodville Road) at 12.30pm
• 25th - Royal Navy Avenue at 10am to 12pm
• 29th - 66-69 and 70-71 Kings Street Flats at 2pm

June 2025

• 4th - 1/12, 13/24, 25/36 Mount Stone Road & 2/4 Royal William Road (meet at 1/12 Mount Stone Road) at 9.30am to 10.30am
• 4th - 7-19 Castle Street at 10am
• 9th - Morley Court Tall Building at 10am
• 10th - South Hill, Hawthorn Close, Lilac Close, Chestnut Avenue, Cedar Avenue, Meadow Park, Woodside Avenue, Eastfield Avenue, Westfield Avenue, Ashery Drive and Stamford Fort Cottages (entrance to South Hill) at 11am
• 8th - Lark Hill (houses), Morwell Gardens, Cookworthy Road, Briardale Road, Foliot Road, Foliot Avenue, Austin Avenue, Allenby Road, Greatlands Crescent, Greatlands Place and Goodwin Crescent (meet at the entrance to 43 -49 Greatlands Crescent) at 12.30pm
• 17th - North Down Gardens and Wolseley Road at 10am to 12pm
• 19th - Lofoten Close and Keyes (entrance to Lofoten) at 2pm
• 20th - Camden Street at 3pm
• 24th - 10-30, 10-18, 27-30 and 19-26 King Street Flats at 10am

July 2025

• 2nd - 31-53, 55-77 and 79-101 West Hoe Flats at 10am
• 4th - 1a/4b, 6a/7b, 9a/13b, 14a/19b, 20a/22b, 23.38 Stonehall Flats (meet at 1a/4b Stonehall Flats) at 9.30am to 10.30am
• 7th - Lynher House at 10am
• 8th - Pomphlett Gardens, Ronsdale Close, Pomphlett Close, Roper Avenue and Foresters Road (meet at start of Pomphlett Gardens) at 11am
• 16th - Alcester and Pasley at 10am to 12pm
• 16th - Temple Walk, Overdale Road, Floyd Close, Grassendale Avenue, Bulleid Close, Vixen Way, Ash Grove, Maunsell Close, Drummond Close and Coombe View (meet at the entrance to 1-5, 16 Overdale Road) at 12.30pm
• 25th - Ladywell House/Nelson Street/Wellington Street/Armada Street/Deptford Place/Clifton Place/Beechwood Ave/Glendower Road at 2pm
• 30th - Flora Court at 2pm

August 2025

• 4th - Tamar House at 10am
• 5th - Morley Court (not including Tall Building) at 2pm
• 5th - Lower Park Drive, Sherril Close, Winnow Close, Tilly Close, Springfield Road and Wembury Road (meet at point start of Lower Park Drive) at 11am
• 6th - 75/121, 123/169 St Mary Street (meet at 75/121 St Mary Street) at 9.30am to 10.30am
• 6th - Liskeard (Cowslip Walk, Periwinkle Grove, Pyrite Gardens, Quartz Close, Larkspur Court and Queenie Drive) at 10am
• 6th - Royal Navy Avenue at 10am to 12pm
• 11th - Morley Court Tall Building at 10am
• 20th - Hope Close, Kestor Close, Sharpitor Gardens and Yellowmead Road (meet at the entrance to 17 – 22 Hope Close) at 12.30pm
• 27th - 95a-m, 109 & 110 King Street Flats at 2pm

September 2025

• 3rd - 1A-4F Vauxhall Street at 10am

We work with partners and community groups to provide local projects, activities and initiatives. We want our communities to be places where people enjoy living and help our residents to achieve their goals. 

We can work with you to organise a fun day, a trip or a longer project.

There’s lots of resident groups across the city which bring neighbours together to celebrate and socialise whilst also discussing and resolving local issues. We can help you establish these groups and provide support with grants, advice and guidance where needed.

If you are interested in joining or creating a resident-led group, contact the Communities Team on 0808 230 6500 or email us.

One off days that bring local residents, staff and other organisations together to clean up neighbourhoods and talk about local issues.

Funding can be provided to support this.

If you are interested in Make a Difference days, contact the Communities Team on 0808 230 6500 or email us.

We run a range of hobby and learning groups where residents can learn new skills and make new friends. There are weekly Maths, English, crafts, computer skills, photography and gadget clubs held at our head office, Plumer House.

If you are interested in a club, contact the Learn for Free Team on 0808 230 6500 or email us.

Complete our consultation surveys online. They're quick and easy, and will ask you to comment on an area of our services.

Stay up to date with the latest news and events by following us on social media:

• Facebook
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• Instagram

Sign up to receive information via text and email and give us your feedback at your convenience. 

Design and carry-out in depth reviews focused on a particular service delivery area to help us to learn what we’re doing well and what can be improved.

As a Board Member you will be involved in key decisions that will affect PCH and our residents across the city.

The Customer Focus Committee (CFC) supports the PCH Board by making sure PCH provides excellent services to all of its residents and supporting communities. This includes looking at our policies and procedures.

The CFC includes three resident co-optee member roles to ensure residents are involved in decision making. 

Join our team of Virtual Resident Advisors (VRA) who meet regularly and help us to come up with ideas and content for our resident newsletters

The VRA will also be asked to review certain documents and external communications that go out to our customers. Our newsletters include:

• Our quarterly InTouch magazine which goes to all PCH residents, leaseholders, shared owners and commercial tenants
• Our monthly resident e-newsletter that is emailed out to all our registered subscribers 
• My Home - our sheltered housing newsletter 

Things like damp and mould and where to find help and support during the cost-of-living crisis are important for us to communicate to our residents. But we want to delve in to the things you would like to see in our publications.

What would benefit everyone? A page with a handy ‘how to fix’ every-day things in your home? A puzzle page? A spotlight on what the Police are doing across the city? We want to discuss these ideas with you.

We are looking for residents who:

• Are interested in improving and promoting the services PCH delivers to residents and communities
• Have the ability to work effectively as a team and with other panel members
• Are committed to helping PCH provide excellent customer service and involve residents
• Want to make a positive difference to our communities
• Have commitment to our core values – Care, Respect, Listen & Do the right thing

You won’t have to commit much time at all – around 2 hours a month either virtually or in person.

If you are interested in becoming a Virtual Resident Advisor, contact the Communications and Marketing Team on 0808 230 6500 or email us.

We're happy to give residents an induction including an introduction to PCH to help you look at the organisation and understand how we work so that you understand PCH a little better and understand the challenges and pressures we face as we look to deliver great services to our residents. 

Be part of our team of residents who test our services. You can give feedback on the services we provide you, and take part in training to run focus groups with other residents and our staff. 

If you are interested in becoming a mystery shopper, contact the Communities Team on 0808 230 6500 or email us.

Come along to a group session with other residents and members of staff to give your views and ideas for one of our services. 

If you are interested in attending a focus group, contact the Communities Team on 0808 230 6500 or email us.

Residents help us to decide which contractors we use. We provide training so you can help us with shortlisting, interviewing companies and site visits.

If you would like to help us decide which contractors we use, contact the Communities Team on 0808 230 6500 or email us.